SSM Behavioral Health Urgent Care Artwork

Let's Rethink This

Let’s Rethink This is taking real conversations about mental illness from behind closed doors right out into the open. Hosted by Abby Berger, episodes will explore the complex corners of mental illness by having candid conversations with people living with a severe mental illness and mental health providers on how mental illness affects all aspects of life including education, employment, housing, relationships and so much more. Let’s Rethink This is bringing you real stories of the challenges of mental illness along with real inspiration to manage the symptoms of mental illness, find belonging and purpose in your community, and gain the confidence to live a healthy, quality life.

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Let's Rethink This

SSM Behavioral Health Urgent Care

June 14, 2021 • Abby Berger • Episode 5

Date: June 14th, 2021

Name of Show: Let’s Rethink This

Episode title and number: Episode 005 Developing Mental Health Urgent Cares with SSM Health

Brief summary of show: I am very excited to be talking with Michelle Schafer, Regional Vice President of Behavioral Health at SSM Health. Michelle oversees the operations of the entire Behavioral Health Service Line at SSM including inpatient and outpatient care for geriatric, adult, adolescent and child populations, emergency services, telemedicine, and medical stabilization. Today we are going to be talking with her specifically about a new service introduced mid 2020, the SSM Behavioral Health Urgent Care located at Depaul Hospital.

Bullet points of key topics & timestamps:

6:00 - 13:04 Defining what the SSM Behavioral Health Urgent Care is

14:53- 23:37 History & Establishment of a Behavioral Health Urgent Care Model

25:33 - 30:32 Physical Design & Overall Environment of the Urgent Care

37:43 - 40:22 Collaborative Approach

List of resources mentioned in episode:

SSM Behavioral Health Urgent Care Phone Number 314- 344- 7200

SSM Behavioral Health Urgent Care website

Social media handles, shareable link of podcast

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